Terms & Conditions

Last updated: June 2026

1. Agreement to Terms

By using the services of Air Conditioning Associates, Inc. ("ACA," "we," "us," or "our"), visiting our website, or submitting a contact form, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

ACA provides residential and commercial HVAC services including installation, repair, maintenance, and indoor air quality solutions in the Tucson, Arizona area. Service availability is subject to scheduling, geographic area, and other factors at our discretion.

3. SMS / Text Message Communications

Air Conditioning Associates, Inc. will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer.

Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe.

Customers will be informed that their number will not be shared with third parties for marketing or promotional purposes.

4. Contact Form / Website Opt-In

By submitting our contact form and signing up for texts, you consent to receive messages from Air Conditioning Associates, Inc. at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes.

5. Estimates and Pricing

Free estimates are provided for system replacements and installations. Service call and diagnostic fees may apply for repair visits. Final pricing will be provided before any work begins. We reserve the right to adjust estimates if site conditions differ materially from what was described at the time of the estimate.

6. Satisfaction Guarantee

We stand behind our work. If you are not satisfied with a completed service, contact us within a reasonable time and we will return to make it right at no additional charge, subject to the specific circumstances of the job.

7. Limitation of Liability

To the fullest extent permitted by law, ACA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pima County, Arizona.

9. Changes to These Terms

We may update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes are posted constitutes your acceptance of those terms.

10. Contact Us

For questions about these Terms and Conditions:

Air Conditioning Associates, Inc.
150 S Camino Seco Ste 115, Tucson AZ 85710-4473
Phone: (520) 797-1129
Email: office@acatucson.com